Résumé

Personal Profile

By developing strong and versatile design skills now, I will facilitate my long-term career goal of aerospace system design and development. My years in web development have given me an appreciation for efficient and effective user experience design. Meanwhile, print design projects have cultivated my marketing abilities. My military career as an F-117, F-16, F-22 and RQ-1 Electronic Integrated Systems Mechanic has given me exposure to cutting-edge technology, logistics, and maintenance management in high-tempo operating environments.

My resume can be downloaded from my dropbox. More details can be found at my LinkedIn profile.

Software Proficiency

Adobe Photoshop
Adobe Illustrator
Adobe InDesign
Adobe Dreamweaver
Adobe Acrobat
Mac Operating System
Windows Operating System
Microsoft Office

Civilian Experience

Freelance Creative Design, pinkstar.org/tonimorgan.net
1998 – Present

Sole proprietor and web designer in advertising/promotions company. Responsible for all interaction with prospective and current clients. Creation of graphical user interfaces for web sites, in cooperation with graphic designer. Installation of web applications software. Experienced in: HTML and light programming of such languages as javascript, CGI, ASP, and PHP. Familiar with administration of Unix based web servers. Unix server experience includes file management, via the web and via command prompt, site traffic reports with Webalizer, and site/intellectual property security with robots.txt and .htaccess files, installation, customization, and management of CMS, blogging, and shopping cart software.

Achievements:

  • Successful launch of e-commerce web site for PSDesign, with homemade items from New Energy Concept employees and colleagues, including t-shirts, toys, and stationery.
  • On-line marketing campaign of local country bar, Lorie’s Lounge, including banner ad promotion and e-commerce web site, with affiliate programs.
  • Completion of several on-line courses with Ziff-Davis University, including Internet Business Strategy, Building an Online Community, Internet Advertising, and Intro to UNIX.
  • Successful organization and planning of local versions of the renowned Fray Day events, promoting local artists, writers, and musicians. Fray Day is an extension of the Fray.com website, an on-line storytelling venue. The Fray Day celebration of storytelling is an annual, global event. Guam participated in 2001 & 2002. Organization and planning of the event included directing volunteers in the processes of advertising, promoting, obtaining performers and sponsors, securing a venue location, and physical preparation for the night of the event.

Visual Merchandiser, Fort Rucker AAFES
2009

Assists in the planning, developing, establishing and maintaining of efficient display, signing and merchandise presentation program for retail, food and services activities at Fort Rucker AAFES facilities. Develops, assembles and installs decorative displays to enhance sales. Noted for proficiency, productivity and artistic ability.

  • Successful implementation of graphical email “Buddy List,” with info events, sales, and specials delivered via email to local customers.
  • Introduction of work order process, to ensure timely delivery of VM products, as well as accountability. The work order system is also used to track trends in product requests in order to plan ahead, which facilitates meeting budgetary requirements.
  • Provided Visual Merchandising Team with training on Adobe CS4.
  • Certificate of Appreciations, plus cash award, for superior performance during Grand Re-Opening preparations.

Technical Support Specialist/Web Developer, IT&E Overseas, Inc.
2000-2001

Creation, modification and termination of customer accounts, using Nifty Telnet and Better telnet, to access UNIX shell capabilities on the server. Phone-in and walk-in support for Internet/e-mail related problems for both Mac and PC users utilizing the following programs: Internet Explorer, Outlook Express, Outlook 97, Outlook 98, Outlook 2000, Netscape Navigator, Netscape Communicator, Eudora Lite, Eudora Pro, Fetch FTP, and telnet.exe. Responsible for personal EOD/EOW reports of phone-in and walk-in support trends. Created a filing system for client records, including drafts of site design and site maps. Participation in pre-publishing web page reviews. Installation of ASP programs.

Achievements:

  • Completion of highly reviewed Talaya tech guide, standard operating procedures for Tech Support Specialists, streamlining and standardizing functions in department.
  • Completion of customer service courses including Dynamics of Communication and Quality Customer Service.

Customer Service/Gaming Server Administrator, Kuentos Communications, Inc.
1998-1999

Assisting call-in and walk-in customers with cashiering and light tech support, with such software as CRT, Secure CRT, Better Telnet, Microsoft Internet Explorer, and Netscape Communicator. Utilization of Microsoft Office in redesigning all inter-office documents; Macromedia Dreamweaver and Adobe Photoshop for online and print advertising. Assisted with data entry duties for the GTA On-line Directory.

Achievements:

  • Assistant editor in the successful implementation of a monthly newsletter for Kuentos customers.
  • Assisted in setting-up and running the Speedy MIC Mail, Internet Cafe, and Copier Service in the Dededo Mall.
  • Completion of a course in “Telephones Done Right” with Watson Communications, Inc.

References available upon request.